KayaConnect is a new system that brings order visibility, tracking, and communication into a single place.
What Pain Points will This Help Solve?
Too many communication channels.
Need more streamlined communications between the field & office teams
Is someone on site to receive an order?
Unclear who I contact for specific order updates
How can i make sure we never use this supplier and/or delivery company again?
How can I update the field teams when delivery schedules shift?
Information is in a lot of different locations
What is the status of my projects’ orders
How to use KayaConnect?
Centralize communication across stakeholders. No app install required.
Field teams can start using Kaya Connect immediately by moving text communications over to the following phone number:
Replying to a message through Slack via Kaya Connect
Within the Slack channel “#kaya-and-suffolk-technologies”, reply to incoming text messages by using the /send-message command by mentioning the name or phone number of the contact, then the message. For example:
The messages will arrive in a designated Slack channel #kaya-and-elevated-boston
Once message is sent - recipient will receive it via SMS
